Thank you for using Ghumo.pk (the “App or Website”).
Ghumo.pk is owned by Uhostay (Private) Limited, a company registered under the
Companies Act 2017, Pakistan. This privacy policy (hereinafter
"Policy") applies to your use of the website, and App, and services
(hereinafter “Services"). The Policy is intended to inform you about how
we collect and use information so you can make an informed decision about using
Ghumo.pk and its Services. Please read it carefully before using the Services
or submitting any information to us. If you do not agree to any part of this
Policy, then you should stop accessing Ghumo.pk and its Services.
This Policy does not apply to information collected in any
other way.
This Website and App may contain links to services
maintained by others. This Policy does not reflect the privacy practices of
those services.
The Policy may change as a result of changes to the Services
and the content. Users are requested to refer to this Policy periodically or
whenever you visit Ghumo.pk. By accessing and using the Website or App and
availing the Services, the User consents to collection, storage, and use of the
personal data that the User provides (including any changes thereto as provided
by you) for any of the Services and expressly authorizes the Operator to
process such personal data.
What Information Do We Collect?
1. Personal Information.
1.1. We may
collect and store Personal Information that you provide to us when accessing or
using the Services. "Personal Information" means information relating
to a person who is or can be identified directly from that information. This
includes, but not limited to, your CNIC information, name, gender, address,
telephone number, mobile number, email address, or bank account details. Personal Information also includes, but not
limited to the following:
(1) Aggregated or anonymized
information;
(2) Information about you that is provided by third parties; or
(3) Information that is posted to publicly accessible areas of Ghumo.pk.
Examples of Personal Information we collect include information that you
provide when you (a) create or update your account, (b) communicate with us, (c)
contact us, (e) update your profile ("Profile"), or post information
using your Profile, we may also collect verification information.
(4) Demographic data, such as your location, gender, date of
birth, residence address etc.
(5) Other Information that you voluntarily choose to provide to us
(such as information shared by you with us through emails or letters.
1.2. We may use
certain information you provide for research and statistical purposes and in
such cases we will take steps with an aim to protecting your individual
identity. We may also use the information you provide to offer you products and
services that we believe may be of interest to you. You may choose not to
receive such offers and communications from us when you register. You may also
opt out or unsubscribe.
1.3. If you
submit your information, know that:
(1) It must be accurate, complete, and current. It will be
distributed to third parties in multiple formats (including online), and you
will not be compensated by in any way for its use.
(2) By submitting the information on our Website/App (and/or its
social media pages/Website), you consent to the review of such information by
our team members and by those who assist us in the provision of services to the
users of our Website/App. We may take steps to inform all such people that such
information should be treated as being confidential and should not be shared
with anyone (unless required for the provision of any requested service).
(3) Your actual service request details may be stored with us but
for security reasons cannot be retrieved directly by us. However, you may
access this information by contacting us on "support@ghumo.pk".
1.5. If you
choose to provide us with personal information, you consent to the transfer and
storage of that information on our servers.
1.6. We may
collect or receive information about you from other sources like third-party
information providers, including but not limited to; Facebook. We may use this
information along with the information you provide to us directly, for example,
to help you and your friends connect or to serve you advertising which cater to
your interests.
1.7. You will
not be able to use Ghumo.pk or its Services if you opt out of providing your
personal information as requested by us at the time of signing up.
2. How We May Use Your Personal Information
2.1. You
provide us with information when you sign up to Ghumo.pk. Ghumo.pk will also
collect information from all of it users about their use of the Website/App.
Any information on users or their use of the Website/App is subject to Ghumo.pk
Privacy Policy. By using Ghumo.pk, you consent to use of that information and
warrant that all information provided by you is accurate.
2.2. We use
information other than Personal Information, including aggregated or anonymized
information, for ad targeting, to analyze trends, administer the Services,
improve customer service, diagnose problems with our servers, track user
movement and gather demographic information for aggregate use. Third party ad
platforms may use this information for a similar purpose, but you should follow
up with third parties and confirm their information collection and usage
practices directly. We may freely publish, disclose and use information
other than Personal Information, including aggregated or anonymized Personal
Information, to or with third parties.
2.3. We may
use Your personal information to help us improve our products and services and
getting in touch with you to let You know about goods, services or promotions
that may interest you. Ghumo.pk understands your privacy needs and will not
sell, trade, or share personal information collected online from Users with
third parties. All personal information collected by Ghumo.pk will only be used
internally and exclusively within our corporate group.
2.4. In the
event that your name and address or other personal information is passed on to
a third party, this will only happen in an effort to have your Services
Requested rendered to you. In the case of you winning a particular Service on Ghumo.pk,
your personal information will automatically be used to contact you.
2.5. Your
personal information will also be automatically used for marketing and/or
promotional purposes from time to time. However, you can choose to not receive
marketing or promotional information from Ghumo.pk at any time by simply
utilizing the unsubscribe function in the electronic marketing material sent to
you.
2.6. In the
event that we engage with third party service providers in connection with our
Services, Ghumo.pk may share Personal Information with such service providers
who need access to such information to carry out their work for Ghumo.pk. Other
than such service providers, Ghumo.pk does not share Personal Information with
third parties unless (1) You have indicated to us that you wish to receive
information from such parties; (2) You otherwise give us your consent to do so;
or (3) in response to a request for information.
3. Transfers of
Information
3.1.
Information about our Users, including Personal Information, may be disclosed
as part of any merger, acquisition, debt financing, sale of company assets, as
well as in the event of an insolvency, bankruptcy or receivership in which
Personal Information could be transferred to third parties as one of our
business assets. In such an event, Ghumo.pk will attempt to notify you before
your Personal Information is transferred, but you may not have the right to opt
out of any such transfer.
3.2. We may
transfer your information to others, including but not limited to, Law
enforcement agencies, regulators and other authorities, fraud prevention
agencies, identity verification agencies, organizations that introduce you to
us, third parties you ask us (or permit us) to share your data with and third
parties which are necessary to provide products or services which you are a
part of on Ghumo.pk.
4. Security
Measures
4.1. Ghumo.pk
endeavors to secure your Personal Information from unauthorized access, use or
disclosure by putting into place reasonable physical, electronic and managerial
procedures to safeguard the information we collect. Additionally, your account
information is accessible online only through the use of a Login and password
which you create when signing up with Ghumo.pk.
4.2. No
security measures are perfect or impenetrable. To protect the confidentiality
of your Personal Information, you must keep your password confidential and not
disclose it to any other person. You are responsible for all use of the
Services by any person using your password. Please advise us immediately by
emailing us if you believe your password has been misused. You should also note
that email is not secure, and you should not send any confidential or sensitive
information to us via an unsecured email.
4.3. Ghumo.pk
does not control or endorse the content, messages or information found in any
of the Services and, therefore, Ghumo.pk specifically disclaims any liability
with regard to the Services and any actions resulting from your participation
in any Services, and you agree that you waive any claims against Ghumo.pk
relating to same, and to the extent such waiver may be ineffective, you agree
to release any claims against Ghumo.pk relating to the same.
5. Lawful Use
Only
5.1. User will
not publish, upload, submit or distribute any posted materials on Ghumo.pk
Website/App which are unlawful, deceptive, misleading, or abusive in any way,
including but not limited to posted materials that are defamatory, blasphemous,
libelous, pornographic, obscene, threatening, indecent, invasive of privacy or
publicity rights, hateful, or would constitute or encourage a criminal offense,
violate the rights of any party, contain any corrupted data or malicious code
that may impair or alter the appearance or functionality of Ghumo.pk, or give
rise to liability or violate any local, state, federal or international law or
regulation.
5.2. On certain
sections of Ghumo.pk Website/App, posted materials submitted for publication on
will be accompanied by User’s name and shall not be submitted anonymously. User
warrants that such Posted Materials will not misrepresent or obscure his or her
identity or affiliation with any person or entity. Furthermore, User warrants
that it will not, by any method or action, directly or through a third party
seek to artificially enhance, degrade, or otherwise manipulate the
recommendations or endorsements of any User, individual, or group on Ghumo.pk including
User’s own.
6. Your Rights
6.1. If you are
concerned about your data you have the right to request access to the personal
data which we may hold or process about you. You have the right to require us
to correct any inaccuracies in your data free of charge. At any stage you also
have the right to ask us to stop using your personal data for direct marketing
purposes.
7. Permissions
7.1. When you
use Ghumo.pk or its Services, there are certain Permissions that you will have
the right to Allow or Deny, however it must be noted that if you deny such
Permissions you will not be able to use certain Services on Ghumo.pk partially
or the whole Website/App in its entirety.
7.2. Permissions
include the following:
(1)
INTERNET ACCESS
(2)
FACEBOOK LOGIN ACCESS
(3) E-MAIL
ACCESS
8. How Long We Keep Your Personal Data
8.1. Ghumo.pk will keep your data for the period you are a User of Ghumo.pk.
If you are no longer a user of Ghumo.pk, we will also keep your data for the
minimum length of time that is required to comply with the purposes set out in
this policy and relevant legal or regulatory obligations. Your Personal Data
may be kept for longer if we cannot delete it for technical reasons.
9. Deleting Information Held By Us
9.1. If you
want to delete personal information associated with your account on Ghumo.pk,
please contact us on "support@ghumo.pk".
9.2. For
deletion requests, we will take the reasonable measures to delete your personal
information from our records. At times we may keep certain information, for
example, personal information relating to payments or customer service
matters), where we need and Ghumo.pk has the rights to, such as for legal or
accounting purposes. We will also keep information in order to exercise,
defend, or establish our rights.
10. Security
10.1. Ghumo.pk
implements reasonable and appropriate security measures to help protect the
security of your information that you have provided to us and to ensure your
data is treated securely and in accordance with this Privacy Policy. By using
the Portal, you understand and agree that your information may be used in or
transferred to countries other than Pakistan.
10.2. While Ghumo.pk
takes precautions against reasonable and possible security breaches of our
Services and our User database and records, no website, application or internet
based transmission is completely secure. We cannot guarantee that unauthorized
access, hacking, data loss, or other breaches will never occur, and we cannot
guarantee the security of your information while it is being transmitted to Ghumo.pk.
Any transmission is at your own risk and you hereby agree to indemnify and hold
harmless Ghumo.pk in case of any such breach.
11. Children
11.1. Our
Services are not intended for use by children under the age of 18, and such use
is prohibited by our Terms of Service and Privacy Policy. We do not knowingly
collect Personal Information from children under 18. If you become aware that a
child has provided us with Personal Information, please contact us as set forth
in this Policy.
11. General
11.1. We may
amend this Privacy Policy at any time by posting the amended terms on the
Website and App.
11.2. The
Services may provide you with access to or enable you to procure services of
third parties. Ghumo.pk neither makes any warranties or representations
regarding the services of those third parties nor control nor endorses those
services or the content, messages or information found in those services. Ghumo.pk
expressly disclaims any liability with regard to: (a) your access and/or use
of; (b) any decisions made with regard to; (c) any actions that you may take
with regard to; the Services or any third party services. You agree to release Ghumo.pk
from any claims with regard to the following and waive any such claims.
11.3. You are
responsible for maintaining the accuracy of the Your Information. If Your
Information changes, you may correct, delete inaccuracies, or amend information
by making the change on your profile page or by contacting us through email. We will make good faith efforts to make requested changes in
our then active databases as soon as reasonably practicable. If any of Your
Information is (or subsequently becomes) untrue, inaccurate, out of date or
incomplete, or Ghumo.pk has reasonable grounds to suspect that Your Information
is untrue, inaccurate, out of date or incomplete, Ghumo.pk may, at its sole
discretion, suspend, cancel or terminate the provision of the Services to you.
11.4. You may choose to unsubscribe from marketing and promotional communications that you may receive from Ghumo.pk by clicking the relevant ‘unsubscribe’ link(s) provided as a part of such promotional marketing or communications.
11.5. You may
cancel your account or otherwise stop using the Services. If you do that, you
acknowledge that: (a) we may retain Your Information for so long as it is
necessary to comply with law and/or regulation or in accordance with our
reasonable business practices; and (b) it may not be possible for us to delete
Your Information from every database that it may form a part of. Where
practicable, after a period of time, Your Information may be anonymized and
aggregated, and then we may continue to use it as long as we consider necessary.
12. Cookie Policy
12.1. To improve
the effectiveness and usability of Ghumo.pk for our Users, we use
"cookies", or such similar electronic tools to collect information to
assign each visitor a unique random number as a User Identification (User ID)
to understand the User's individual interests using the identified computer or
any handheld device. Unless the User voluntarily identifies himself/herself
(e.g., through registration), Ghumo.pk has no way of knowing who the User is,
even if we assign a cookie to the User's computer or handled device. The only
personal information a cookie can contain is information supplied by the User.
A cookie cannot read data off the User's hard drive. Ghumo.pk advertisers may
also assign their own cookies to the User's browser (if the User clicks on
their ad banners), a process that Ghumo.pk does not control.
12.2. Ghumo.pk
also includes links to other websites. Such websites are governed by their
respective privacy policies, which are beyond Ghumo.pk’s control. Once the User
leaves Ghumo.pk servers (the User can tell where he/she is by checking the URL in
the location bar on the User's browser), use of any information provided by the
User is governed by the privacy policy of the operator of the site which the
User is visiting.
13. User Consent
13.1. You
acknowledge that this Privacy Policy is a part of the Terms and Conditions of Ghumo.pk,
and you unconditionally agree that becoming a User of the Website, Application
and its Services signifies your (i) Consent to this Privacy Policy, and (ii)
consent to Ghumo.pk using, collecting, processing and/or disclosing your
Personal Information in the manner and for the purposes set out in this Privacy
Policy. Your visit to the Website/Application and use of the Services is
subject to this Privacy Policy and the Terms and Conditions.
14. Changes to our Privacy Policy
14.1. We
reserve the right to update and amend this Privacy Policy from time to time and
it is the Users responsibility to read and check the Privacy Policy of Ghumo.pk
whenever they use our Services.
14.2. If any
material changes are made to this Privacy Policy we will use reasonable methods
to inform you by e-mail or by notice on the website/application.
14.3. We will
not enforce material changes to this Privacy policy without your express
consent. If you decline to accept the changes to this Privacy Policy, or
otherwise do not accept the changes within the time period, we may not be able
to continue to provide some or all products and services.
15. Questions
15.1. If you
have any additional questions or concerns related to this statement and/or our
practices, please email us at "support@ghumo.pk".
This Privacy Policy was last updated on 14th March 2019
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